Working Together To Save Lives And Strengthen Communities.

Join North West First Responder Group to support vital emergency care and CPR awareness in your local community. Your contributions help us respond to emergencies and educate others on lifesaving skills.

Operating in Wirral, Liverpool, Neston, Ellesmere Port, Chester and Carlisle & Districts.

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Our Team

Our Mission Matters

Who We Are

North West First Responder Group are local volunteers trained and mobilised to deliver life-saving care on behalf of North West Ambulance Service. We respond to 999 emergencies, provide vital early treatment, and offer free CPR and defibrillator awareness sessions to help keep our community safe. We operate in Wirral, Liverpool, Neston, Ellesmere Port, Chester and Carlisle & Districts.

Our Purpose

To provide immediate lifesaving care in the local community during medical emergencies, prior to the arrival of an ambulance crew.

To empower people across the Wirral, Liverpool, Neston, Ellesmere Port, Chester and Carlisle & Districts with the knowledge and confidence to act in an emergency.

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Our Initiatives

Community First Responders - Responding

North West First Responder Group are local volunteers trained and mobilised to attend 999 emergencies on behalf of North West Ambulance Service. Because we live in the community, we can often arrive within minutes to provide vital early care—such as CPR, defibrillation, and reassurance—until paramedics take over. Our quick response helps save lives and supports people in their moment of greatest need.

Community Outreach

North West First Responder Group are proud to be part of the community we serve. Beyond attending emergencies, we deliver free CPR and defibrillator awareness sessions, visit schools, community groups, and local events to share life-saving skills, and raise awareness of our work. By engaging with people across the Wirral, we aim to build confidence, strengthen community resilience, and help more people be prepared in an emergency.

Every second matters in a cardiac emergency. That’s why North West First Responder Group run free CPR and Automated External Defibrillator (AED) workshops across the community.

Our sessions give people the skills and confidence to act quickly in an emergency—whether that’s performing CPR, using a defibrillator, or simply knowing what to do until professional help arrives.

We deliver workshops in schools, workplaces, and community groups across the Wirral, Liverpool, Neston, Ellesmere Port, Chester and Carlisle & Districts helping more people gain life-saving knowledge. The more of us who are prepared, the safer our community becomes.

North West First Responder Group rely on local fundraising to keep our volunteers trained and equipped. From community fairs to charity challenges, our events raise vital funds and awareness. Every donation helps us save lives and deliver free CPR and defibrillator training across the Wirral, Liverpool, Neston, Ellesmere Port, Chester and Carlisle & Districts.

CPR & AED Workshops

Fundraising Events

Upcoming Events

Latest News

Responding On Behalf Of North West Ambulance Service

Community First Responders are trained, equipped, clinically governed, and tasked by North West Ambulance Service NHS Trust to attend appropriate 999 emergencies within their local communities, often arriving before the nearest ambulance resource to begin providing immediate life care and support.

As an independent charity, North West First Responder Group supports responders and local communities through the prevision of uniforms, responder vehicles, community engagement initiatives, CPR & AED awareness sessions, public access defibrillator projects, volunteer support, and additional resources designed to strengthen community resilience and support emergency response provision across the North West.

Our Core Partners

Our core partners are an integral part of how we deliver and grow our services. Through our partnerships with North West Ambulance Service, Spark Medical, and The Pre-Hospital Academy, we are able to provide our volunteers with access to state-of-the-art training facilities, high-quality equipment, and opportunities for further education and development.

Working alongside North West Ambulance Service, our volunteers respond to 999 emergencies, providing early interventions and support to patients before the arrival of an ambulance. Combined with the expertise and resources of our other core partners, these relationships strengthen our operational capability, support continuous professional development, and enhance the standard of training we deliver across all areas.

Together, we are ensuring our volunteers are equipped, confident, and prepared to respond when it matters most—helping us save more lives across the communities we serve.

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Our Sponsors & Supporters

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Working Together To Save Lives And Strengthen Communities.